Last Updated: February 2026

At Box-Mail, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our temporary email service. We believe in complete transparency about our data practices.

1. Our Privacy Commitment

Box-Mail was built with privacy as the foundation. Unlike traditional email services, we operate on a zero-knowledge principle. This means:

  • We don't know who you are
  • We don't track your real identity
  • We don't sell your data to third parties
  • We don't require registration or personal information
  • We automatically delete all emails after expiration

Our mission, as described on our About page, is to provide anonymous, secure email services that protect you from spam and digital tracking.

2. Information We Do NOT Collect

Box-Mail is designed for complete anonymity. We do not require or collect:

  • Personal Identifiers: Your real name, physical address, or phone number
  • Account Information: Usernames, passwords, or login credentials
  • Contact Details: Your real email address or social media profiles
  • Payment Information: Credit cards or billing details (our service is completely free)
  • IP Address Logs: We do not store or track your IP address for email usage
  • Browsing History: What websites you visit after leaving Box-Mail

3. Information We Temporarily Process

To provide our temporary email service, we must process certain data on a temporary basis:

3.1 Temporary Email Addresses

When you visit Box-Mail, our system automatically generates a unique, random email address for you. This address exists temporarily and is not linked to your real identity.

3.2 Email Content

Emails received at your temporary address are stored on our servers only for the duration of your session or until the automatic deletion timer expires (typically 1-24 hours depending on your session). Once this period ends, all email content is permanently and irreversibly deleted from our servers.

3.3 Session Data

We use session cookies to maintain your temporary email address during your visit. These cookies do not contain personal information and expire when you close your browser or when your session times out.

4. How We Use Your Data

The minimal data we temporarily process is used solely to:

  • Generate and display your temporary email address
  • Receive and display incoming emails to your temporary inbox
  • Maintain your session while you're using the service
  • Prevent spam and abuse of our platform
  • Improve service performance and reliability

We never use your data for marketing, advertising profiles, or selling to third parties.

5. Automatic Data Deletion

Box-Mail implements aggressive data deletion policies to protect your privacy:

  • Active Sessions: Emails are visible only while your session is active
  • Expired Sessions: All data is permanently deleted when your session expires
  • Maximum Retention: No email is kept longer than 24 hours, regardless of session status
  • Irreversible Deletion: Once deleted, data cannot be recovered by anyone, including us

Important: Because we permanently delete all emails, we cannot recover messages for you. If you need to save an email, copy it before your session expires.

6. Cookies & Tracking Technologies

Box-Mail uses cookies and similar technologies to ensure proper service functionality:

6.1 Essential Cookies

We use essential cookies that are necessary for the service to function:

  • Session Cookies: To maintain your temporary email address during your visit
  • Security Cookies: To prevent spam and abuse of the service

These cookies contain no personal information and cannot be used to identify you.

6.2 Analytics Cookies

We use Google Analytics to understand how visitors use our website and to improve user experience. Google Analytics collects anonymous data such as:

  • Your device type, operating system, and browser version
  • Pages visited and time spent on each page
  • General geographic location (country/city level only)
  • Referral source (how you found our website)
  • Screen resolution and language preferences

This data is processed by Google in accordance with their privacy policy. Google Analytics does not collect your IP address in a personally identifiable manner.

How to Opt-Out: You can prevent Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by enabling "Do Not Track" in your browser settings.

7. Third-Party Services

Box-Mail may use third-party services to deliver and improve our platform:

7.1 Advertising Networks

We may display advertisements from third-party networks to support our free service. These networks may use their own cookies to deliver relevant ads. We do not control these third-party cookies and recommend reviewing their privacy policies.

7.2 Cloud Infrastructure

Our servers are hosted on secure cloud infrastructure. These providers have strict security measures but may process data in accordance with their own privacy policies.

7.3 External Links

Box-Mail may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Always review the privacy policies of websites you visit.

8. Data Security Measures

We implement industry-standard security measures to protect data while it's temporarily on our servers:

  • Encryption: Data transmission is encrypted using HTTPS/SSL protocols
  • Secure Servers: Our infrastructure uses modern security configurations
  • Access Controls: Limited access to server systems
  • Regular Updates: We keep our systems patched and up-to-date
  • Monitoring: Continuous monitoring for security threats and abuse

However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Box-Mail does not knowingly collect information from children under 13 years of age. Our service is designed for general audiences. If you believe a child has used our service inappropriately, please contact us immediately.

10. International Data Transfers

Box-Mail operates globally and may process data on servers located in different countries. By using our service, you consent to the transfer of data to countries that may have different data protection laws than your jurisdiction.

11. Your Privacy Rights

Depending on your location, you may have certain privacy rights:

  • Right to Access: Since we don't collect personal data, there's nothing to access
  • Right to Deletion: All data is automatically deleted per our retention policy
  • Right to Object: You can stop using our service at any time
  • Right to Data Portability: You can copy emails before they expire

For questions about your rights, please contact us.

12. Do Not Track Signals

We respect "Do Not Track" (DNT) browser settings. When DNT is enabled, we limit analytics tracking where technically possible. However, third-party services like Google Analytics may have their own DNT policies.

13. Legal Compliance & Disclosure

While we prioritize user privacy, we may disclose information if required by law, such as:

  • In response to valid legal requests (court orders, subpoenas)
  • To prevent fraud, abuse, or illegal activity
  • To protect the rights, property, or safety of Box-Mail or others
  • In connection with a business transfer or acquisition

However, due to our minimal data collection and automatic deletion policies, we typically have very limited information to provide.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new "Last Updated" date. Material changes will be communicated through our website.

We recommend reviewing this policy periodically. Continued use of Box-Mail after changes constitutes acceptance of the updated policy.

15. Business Transfers

In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity. We will notify users of any such change and provide options where applicable.

16. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy inquiries within 48 hours.

17. Additional Resources

For more information about Box-Mail:

Privacy Summary: Box-Mail collects minimal data, deletes everything automatically, doesn't track your identity, and never sells your information. We use cookies for functionality and analytics only. Your privacy is protected by design.

Experience True Privacy Protection

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